> ## Documentation Index
> Fetch the complete documentation index at: https://cxdocs.planpoint.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Public viewer tour

> What visitors see and how they find their way.

The public viewer shows the map next to a searchable directory. It adapts to phones, computers and touchscreens.

## Move around the map

* **Drag** to move the map. **Scroll** or **pinch** to zoom.
* **Turn or tilt** the map: on a computer, right-click and drag (or hold Shift and drag). On a touchscreen, twist or slide two fingers.
* Stores show their name with a small icon. The icon comes from the store's category.

The buttons on the map:

| Button | What it does |
| - | - |
| Floor buttons | Switch floors |
| + / − | Zoom in and out |
| Show the whole floor | Fits the floor on screen |
| 2D / 3D | Switches between a flat and a tilted view |
| Map icon | Shows or hides the streets around the building, when a [street map](https://cxdocs.planpoint.io/project/street-map.md) is set up |

## Find a store

Visitors can browse categories, use the **Most Popular Stores** row or search by name, category or related words. They can also tap a store on the map. The details panel shows its description, images, hours, contact details and rating, when you have added them.

## Get directions

1. Choose a store and select **Directions**.
2. Choose the starting point. While choosing, visitors can also tap a store on the map.
3. The route appears on the map with the walking time. Select **Start Directions** to follow it step by step, including floor changes.

If a store has locations on several floors, visitors can pick a floor or **Nearest entrance**.

When the page has just opened, directions may show **Preparing navigation...** for a few seconds. If preparing fails, a **Retry** button appears.

## On-site screens

A kiosk link starts every route from where the screen stands. On a touchscreen, the experience resets after a period without use. A non-touch display shows a fixed map and directory instead. See [Touchscreens overview](https://cxdocs.planpoint.io/touchscreens/overview.md).

## Language

Visitors switch between English and French with the flag button. See [Languages](https://cxdocs.planpoint.io/share/languages.md).


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.