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The floor plan is the base of everything: the map visitors see, the store outlines and the directions. You draw it once per floor in the floor plan editor, usually by tracing over an image of your plan.

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Open the editor

Go to General > Configuration > Floor plan and choose Create floor plan (or Edit floor plan). The editor opens full screen. Use the back arrow at the top to close it.

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Draw your first floor

1

Upload the plan image

Choose Upload image and pick a PNG, JPG or WebP file of the floor (up to 10 MB). Export PDF plans as an image first.
2

Set the scale

Click two points on the image whose real distance you know, such as both ends of a long wall. Enter the distance in metres and choose Apply scale.
3

Trace the walls

Choose the Wall tool (W). Click to place corners. Double-click or press Enter to finish, or click the first corner to close a room. To get an exact length, type it and press Enter.
4

Add doors

Choose the Door tool (D) and click on a wall. Doors matter: store entrances and routes use them.
5

Add stairs

Choose the Stairs tool (S). Click both ends of the bottom step, then click where the stairs end. Stairs always lead to the floor above.
6

Save

Choose Save. Visitors see the new map within a few minutes.

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Tools

The tools are at the bottom of the canvas. The right panel always explains how the current tool works. To make a window, add a door, select it and change Type to Window. Windows are shown as glass and visitors are not routed through them.

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Edit what you drew

  • Click an item to select it. The right panel shows its settings, such as wall Thickness (cm) or door Width (cm).
  • Drag a selected wall, door or stairs to move it, or drag its corners to reshape it.
  • Double-click a wall to add a corner.
  • Press Delete to remove the selection.
  • Hold Shift while drawing to place points without snapping.

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Floors

  • Use the floor picker at the top to switch floors.
  • + adds a floor above the top floor.
  • Rename a floor in the right panel under Floor > Name (with nothing selected).
  • The trash button removes the top floor. Stores on that floor no longer appear on the map.

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Layers and 3D preview

The Layers panel on the left lets you show or hide the plan image, street map, floor below and grid. It also lists everything on the floor; click an item to jump to it. The 3D preview in the bottom-right corner updates as you draw. Choose Open large 3D preview to look around, then Back to editing.

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Undo, history and recovery

  • Undo and Redo work for every change (⌘Z and ⇧⌘Z).
  • Discard throws away all unsaved changes.
  • History lists the last 30 saved versions. Choose Restore to go back to one.
  • If the browser closes before you save, the editor offers to Restore your unsaved drawing the next time you open it.

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Elevators and escalators

You don’t draw elevators and escalators in the floor plan. Add them as amenities with the same name on each floor, such as Elevator 1, and visitors are routed between those floors. See Floor links.

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After you save

  • Directions update by themselves. There is nothing to publish.
  • Store outlines don’t move with the walls. If you moved walls, check the store outlines in Map spaces.
  • If several experiences share this floor plan, the editor tells you. Your changes appear in all of them.
Press ? in the editor to see all keyboard shortcuts.